Support

Email a human at info@pixelfreshstudio.com. There is no form and no ticket number.

We read everything. Include your phone model and Android version if something is broken — it usually saves a round trip.

The usual questions

How do I move my progress to a new phone?

Sign in with Google on the old phone first — Profile, then Sign in. That backs your progress up. Install the game on the new phone, sign in with the same account, and it will be there.

I bought coins and they have not appeared.

Reopen the app while you have a connection; purchases are restored on launch. If they are still missing after a minute, email us with the Google Play order number from your receipt and we will sort it out.

A level looks impossible. Is it definitely solvable?

Yes. Every one of the 1,000 levels is verified solvable before it ships — the game will not build otherwise. If a board has you stuck, the hint button will point at an arrow that can leave right now.

How do I change the language?

Settings, then Language. The game ships in fourteen and does not follow your phone's setting unless you ask it to.

How do I turn off notifications?

Settings, then Notifications — or refuse the permission when Android asks. The only notification the game sends is the daily-challenge reminder.

How do I report a bug or ask for a refund?

Bugs: email us with your phone model and Android version and we will reply. Refunds are handled by Google Play, not by us — use the Play Store app, or play.google.com/store/account.

Also useful

Questions about the game itself · Privacy policy · Terms of use